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Quoting and Operations Associate
2 weeks ago
We are looking for an Operations Team Specialist to assist in managing our daily operations, including quoting, project ordering, and operational support for our onshore team. This role is crucial in ensuring seamless workflow and customer satisfaction.
Key Responsibilities- Quoting and Ordering: Assist in creating and adjusting quotes for high-end customers.
- Floor Plan Analysis: Evaluate and mark up floor plans of high-end residential homes.
- Measure Sheet Creation and Order Processing: Generate measure sheets and orders based on client requirements and project specifications.
- Order Review and Verification: Collaborate with the operations team to review and verify orders for accuracy before submission.
- Rework and Alteration Management: Assist in managing reworks, alterations, or changes to orders, ensuring minimal disruption to timelines.
- Workflow Tracking and Monitoring: Track order progress through our systems to ensure timely delivery and invoicing.
- Liaising with Suppliers and Installers: Coordinate with suppliers and internal teams to ensure smooth order fulfillment and resolve any supply chain issues.
- Floor Plan Knowledge: Ability to read and interpret architectural drawings and window schedules.
- Computer System Proficiency: Quick learner with the ability to master new software platforms.
- Attention to Detail: Strong focus on accuracy and precision in quoting, ordering, and supply chain management.
- Effective Communication: Excellent verbal and written communication skills for liaising with suppliers, sales teams, and internal stakeholders.
- Collaborative Work Environment: Ability to work collaboratively in a fast-paced, deadline-driven environment.
- Proactive Problem-Solving: Aptitude for resolving issues related to orders, supply chain, or workflow challenges.