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Auditing and Monitoring Expert

2 weeks ago

Manila, National Capital Region, Philippines Willis Towers Watson Full time
About the Role

We are seeking a highly motivated and experienced Quality Analyst to join our team. In this role, you will be responsible for ensuring the high quality of our services, through monitoring and evaluating technology processes and services.

You will work closely with our operations team to identify areas for improvement and develop strategies to address them. You will also provide training and support to our agents to ensure they have the skills and knowledge needed to deliver high-quality services.