Key Account Growth Specialist
1 month ago
Eteam Workforce Private Corporation is a leading organization that offers innovative solutions and services to its clients. Our company values excellence, integrity, and customer satisfaction.
Job Summary
We are seeking a highly skilled Client Success Officer to join our team. As a key member of our client success team, you will be responsible for delivering exceptional customer service, onboarding new clients, and ensuring their continued growth and satisfaction with our services.
Responsibilities:
* Onboard new clients to our apps and tools, ensuring they have the best possible experience with our services
* Process value-added services for clients, such as reviewing and verifying statistics from apps and tools
* Provide administrative assistance to leads and management team members as required
* Report unusual activity to supervisors and extract PIs and new onboarded clients
* Communicate effectively with clients regarding payment issues and create addendums if needed
Requirements:
* Ability to multitask and switch focus quickly, with training experience highly desired
* Excellent communication skills (verbal and written) in English and Filipino, with strong attention to detail and ability to analyze and solve technical issues
* High level of integrity, honesty, and judgment, with a strong interest in and understanding of online marketplaces preferably real estate, cars, and other services
* Bachelor's/College Degree in business or IT-related courses
About the Role
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our clients. If you have a passion for delivering exceptional customer service and are looking for a challenging role, we encourage you to apply.
What We Offer
* A competitive salary range of Php 20,000 - 21,000 per month
* Opportunities for career growth and professional development
* Collaborative and supportive work environment
Location
The ideal candidate will be based in Ortigas, Pasig, with a hybrid work arrangement.
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