Service Quality Expert

5 days ago


Taguig, National Capital Region, Philippines Omoda & Jaecoo Philippines Full time
Service Quality Expert

Omoda & Jaecoo Philippines is seeking a highly skilled Service Quality Expert to join our team.

The successful candidate will be responsible for ensuring exceptional service quality across all technical support channels.

Responsibilities
  • Develops and implements effective service quality improvement initiatives.
  • Collaborates with cross-functional teams to enhance customer satisfaction.
  • Maintains a deep understanding of aftersales problem solution procedures.
Requirements
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven experience in service quality improvement or related field.


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