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Client Care Advocate

7 days ago

Davao City, Davao, Philippines LEXIE STAFFING AND BUSINESS CONSULTING Full time

As a Client Care Advocate at LEXIE STAFFING AND BUSINESS CONSULTING, you will play a critical role in ensuring exceptional customer experiences.

Your key responsibilities will include:

  • Responding to customer inquiries via phone, email, or other channels
  • Addressing customer concerns and resolving issues in a timely and professional manner
  • Providing accurate information on products and services, and processing customer orders as needed
  • Maintaining positive relationships with customers through effective communication and problem-solving skills

To succeed in this role, you'll need:

  • A high school diploma or equivalent
  • No prior BPO experience; a willingness to learn and grow with our company
  • The ability to work onsite at our office location

We offer a range of benefits, including:

  • Competitive compensation and 13th month pay
  • Paid training and development opportunities
  • Comprehensive health benefits, including HMO coverage after one day of employment