Client Care Representative
1 week ago
About Neksjob Philippines
Neksjob Philippines is a dynamic and growing company that values innovation and customer satisfaction. We offer a range of exciting career opportunities for individuals who share our passion for delivering exceptional service.
Job Details
Job Title: Service Quality Agent.
Reports to: Team Lead - Customer Service.
Location: Neksjob Philippines office.
Responsibilities and Requirements
- Deliver outstanding customer service by responding to customer inquiries and resolving issues promptly and professionally.
- Meet and exceed service level agreements (SLAs) and key performance indicators (KPIs).
- Participate in training and development programs to enhance skills and knowledge.
- Collaborate with internal teams to ensure seamless service delivery and continuous improvement.
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