Software Engineer

5 days ago

Ayala Alabang, National Capital Region, Philippines beBeeApplication Full time ₱900,000 - ₱1,200,000

We are seeking a highly skilled Application Support Specialist to join our team. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team.

Job Description

The Application Support Specialist is responsible for providing technical support to end-users, troubleshooting issues, and implementing solutions to ensure smooth operation of applications.

Required Skills and Qualifications
  • Bachelor's or College degree in Computer Science, Computer Engineering, Information Technology, or related field.
  • At least 3 years of experience in computer programming, analysis, and troubleshooting application.
  • Knowledge in different programming languages, including Java.
  • Strong Analytical and Problem solving skills.
  • Ability to analyze complex problems, interprets operational needs, and develops integrated, creative solutions.
Benefits
  • Opportunity to work on various projects and technologies.
  • Collaborative and dynamic work environment.
  • Professional growth and development opportunities.
Others
  1. Incident Management:
  • Receives incidents from L2 Application Support for resolution and works continuously with them to gain information beneficial to the resolution of the incident.
  • Performs deep analysis and investigation of the incident received from L2 Application Support.
  • Diagnose faults and determine whether new incidents are related to known errors or existing incident records.
Problem Management:
  • Identifies, reports, and submits details of potential problems to Problem Manager for review.
  • Reviews, analyzes, and investigates the problem to identify root cause and provide corrective/preventive actions.
Change Management:
  • Identifies incidents or problems that require a change request to resolve the issue.
  • Evaluates change requests to determine feasibility, time required, compatibility, and dependencies with current systems.

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