Senior Business Change Manager
3 days ago
About the Role:
We are seeking a Process Excellence Leader - Business Transformation to drive business transformation initiatives across multiple business units. This role requires a strong understanding of process improvement methodologies and the ability to lead cross-functional teams.
Key Responsibilities:
- Develop key work streams of continuous improvement projects in close liaison with stakeholders.
- Oversee the execution of innovation and strategic initiatives, ensuring alignment with project management principles.
- Support large-scale enterprise-wide projects that incorporate proactive and innovative solutions to address business challenges.
- Ensure effective stakeholder engagement and communications, including timely updates to executives on project progress.
- Develop a feedback mechanism at strategic touchpoints to facilitate open discussions of organizational improvement opportunities.
Requirements:
- Bachelor's Degree or Equivalent work experience.
- Minimum 3 years' experience in Process Improvement and Transformation Projects using LEAN, 6-Sigma, and similar frameworks.
- Six Sigma (Green minimum) certification.
- Substantial experience of leading continuous improvement and business transformation in a BPO/KPO environment.
- Ability to work in varied work environments and schedules as required by the Projects.
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