Customer Support Specialist

2 weeks ago

Porac, Philippines beBeeTenantSupport Full time ₱7,200 - ₱7,800

The Administrative Assistant role is pivotal in ensuring tenants receive swift and professional support.

This position demands poise under pressure, a passion for assisting others, and a desire to contribute to a dynamic team.

Key Responsibilities:
  • Answer incoming calls from tenants and provide timely information regarding properties, accounts, and rental terms.
  • Offer updates and follow-ups on work orders, renewals, and other tenant concerns in a prompt manner.
  • Meticulously document all call details, guaranteeing that issues, complaints, and service requests are properly escalated to relevant team members.

A successful candidate will be an empathetic communicator, organized, proactive, and adept at managing multiple tenant needs with precision.

Why Join Us?
  • Make a meaningful impact on daily operations and resident satisfaction.
  • Collaborate with a friendly and supportive team that values empathy, responsiveness, and follow-through.
  • Possess the flexibility to work from home.

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