Accounting and Financial Operations Specialist

Job Title: Accounting and Financial Operations Specialist

We are seeking a highly skilled Accounting and Financial Operations Specialist to join our team. This role involves managing day-to-day financial operations, including accounts communications and documentation, accounts payable, accounts receivable, payroll, reconciliations, and reporting.

Key Responsibilities:

• Read, understand, and respond to each email in a timely manner.
• Evaluate and escalate anything you are not 100% confident you have understood.
• Escalate further actions to stakeholders and managers as needed.
• Respond to emails clearly and communicate effectively.
• Process and manage documentation in line with client-specific policies and procedures.
• Create, manage, and maintain complex automations and systems.
• Understand how ledgers are managed and maintained for each client, ensuring accurate and up-to-date information.
• Identify anomalies or omissions, and request documentation effectively from clients and stakeholders.
• Assign transactions to general ledger accounts accurately and efficiently.
• Apply GST correctly, consistently, and critically, ensuring compliance with Australian tax laws.
• Review AP and AR ledgers for incorrect or outstanding items, taking prompt action to resolve any discrepancies.
• Manage and clear AP and AR ledgers in a timely manner, ensuring smooth financial operations.

Payroll Processing:

• Process payrolls in Employment Hero Payroll, including timesheet-based payrolls, ensuring accuracy and timeliness.
• Award interpretation and implementation, ensuring compliance with relevant legislation.
• Termination and redundancy payments, handling complex scenarios with ease.
• Bonus, commissions, and allowances, calculating and processing with precision.
• Superannuation, salary sacrifice, and expense reimbursements, managing these key components of payroll.
• On and offboarding employees, ensuring seamless transitions and minimizing disruptions.
• Manage Employment Hero Payroll and Xero ledger integrations, optimizing financial operations and reducing errors.

Reconciliation Tasks:

• Reconcile ledger transactions, identifying and resolving discrepancies promptly.
• Reconcile bank statement records, ensuring accuracy and completeness.
• Reconcile payroll to ledger, verifying the integrity of financial data.
• Reconcile and manage payroll control accounts, ensuring timely and accurate processing.
• Reconcile GST, ensuring compliance with Australian tax laws and regulations.
• Produce and maintain full, complete, and correct balance sheets, providing valuable insights into financial performance.
• Investigate, troubleshoot, and correct unreconciled accounts, resolving issues efficiently and effectively.

Client-Specific Operational Tasks:

• Check and process purchase orders, ensuring timely and accurate completion.
• Operate and manage inventory platforms, maintaining accurate and up-to-date records.
• Complete forms and template-based documents, adhering to client-specific requirements and deadlines.
• Create and manage invoices, ensuring timely and accurate processing.
• Input data to different sources, ensuring accuracy and consistency.
• Meet and discuss transactions with clients, providing expert guidance and support.
• Request and update documentation from clients, maintaining accurate and up-to-date records.
• Understand and manage each client environment, adapting to unique requirements and preferences.
• Know and understand what each client does and how they work, providing tailored solutions and support.
• Look for opportunities, or errors/omissions, and discuss them promptly with your Client Manager.
• Support your Client Manager with proactive information and timely outcomes, enhancing overall performance and efficiency.
• Understand task requirements and manage estimated times, prioritizing tasks and minimizing delays.
• Reach out for support and input regularly, especially if needed, ensuring seamless collaboration and communication.
• Work in a deadline-oriented/fast-paced environment with multiple priorities, adapting to changing circumstances and demands.
• Be proficient with Employment Hero Payroll and Xero, utilizing these key tools to streamline financial operations and enhance productivity.
• Understand what and why you are doing a particular task, and how that task affects the client and their environment, ensuring context-aware decision-making and action.
• Operate in complex multi-platform digital environments and execute complex tasks with multiple decision trees, leveraging expertise and experience to overcome challenges.
• Adapt to changing priorities while working quickly and methodically, maintaining high standards of quality and attention to detail.
• Provide feedback and ask questions when something isn't clear or when improvements are possible, fostering a culture of continuous learning and improvement.
• Communicate clearly and effectively in written and verbal formats, ensuring seamless collaboration and communication with clients and stakeholders.
• Work within a team, support teammates, and align with our vision, promoting a positive and inclusive work environment.
• Understand and apply Australian GST, accounting, and payroll principles, ensuring compliance with relevant legislation and regulations.
• Identify patterns, trends, and inconsistencies, leveraging expertise and experience to inform strategic decisions and drive business growth.
• Recognize errors, missing information, and items that don't look right, and raise issues with the team, ensuring prompt resolution and minimization of errors.

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