Executive Leader

12 hours ago

Lipa City, Calabarzon, Philippines beBeeWorkforce Full time $80,000 - $100,000
Key Role in Workforce Management:

The successful candidate will play a pivotal role in generating schedules that align with business requirements, ensuring superior customer service.

  • Adjust schedules according to actual scenarios and provide overtime requirements/voluntary time off to guarantee efficient staffing levels.
  • Monitor real-time queues, tracking, documenting, and communicating agent activity across multiple lines of businesses.
  • Prepare and publish reports, ensuring the accuracy and timeliness of data.

The ideal candidate will possess exceptional analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.

This role demands strong communication and interpersonal skills, with the capacity to collaborate with cross-functional teams.

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