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Customer Data Analyst

2 weeks ago

Pasig, National Capital Region, Philippines beBeeDataInsights Full time ₱800,000 - ₱1,200,000

Job Title: Data Insights Professional

About the Role:

The Data Insights Professional is a pivotal role that requires an individual with exceptional analytical capabilities to extract insights from customer data. This expert will play a crucial part in driving business decisions by delivering actionable recommendations based on in-depth analysis.

Key Responsibilities:

The successful candidate will be responsible for:

  • Analyzing customer data to identify patterns, trends, and opportunities for growth.
  • Developing and implementing data visualisation strategies to effectively communicate findings.
  • Maintaining CRM data integrity and accuracy through quality assurance processes.
  • Collaborating with cross-functional teams to develop targeted marketing campaigns and improve customer engagement.
  • Providing expert technical support and issue resolution related to data analytics and reporting.
Requirements:

To excel in this role, you will need:

  • 3+ years of experience in customer data analytics or a related field.
  • Proficiency in data mining, modelling, and visualisation tools.
  • Intermediate understanding of databases and reporting software.
  • Advanced Excel skills and strong mathematical abilities.
  • Digital marketing analytics tools, including Google Analytics and Adobe Marketing Suite.
  • Experience working with CDP, ESP, and Loyalty platforms.
  • Strong problem-solving, critical thinking, and communication skills.
Benefits:

This role offers:

  • A dynamic work environment that fosters collaboration and innovation.
  • Ongoing professional development opportunities to enhance your skills.
  • A competitive salary and benefits package.