CRM Business Analyst

3 days ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱350,000 - ₱500,000
Business Analyst - Customer Insights

We are seeking a meticulous and resourceful Business Analyst to manage and optimize our customer database, ensuring the sales and marketing teams have actionable insights for business development.

This role demands a focused individual who can uncover hidden opportunities by analyzing and verifying data, aligning it with our organization's current goals.

Key Responsibilities:
  • Refine customer database to support strategic organizational objectives.
  • Conduct reviews of historical data to validate past inquiries' relevance.
  • Research customer profiles, projects, and public data to evaluate potential leads.
  • Identify opportunities for re-engagement by aligning prospects with current offerings.
  • Maintain and analyze customer data to ensure accuracy and completeness.
  • Categorize leads based on potential, prioritizing high-impact prospects.
  • Develop detailed reports on database health, lead potential, and actionable insights for the sales team.
  • Collaborate with the sales and marketing teams to deliver well-researched leads.
  • Act as a point of contact for customer insights, assisting teams in tailoring their outreach.
  • Maintain up-to-date records and ensure seamless database operations.
  • Enable the sales and marketing teams to focus on high-value opportunities through accurate lead qualification.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.
  • Advanced certifications in CRM systems (e.g., Salesforce) or data analytics tools are a plus.
    • 3-5 years of relevant experience in business analysis, data management, or a similar role.
    • Hands-on experience with tools like Zoho CRM, Salesforce, or HubSpot.
    • Demonstrated success in creating segmentation strategies and leading re-engagement campaigns.

Focusing on making a meaningful impact, we value analytical thinking, detail-oriented work, technical skills, collaboration, proactive problem-solving, and strong communication.

We foster an environment that supports personal growth and professional development, offering opportunities to breathe new life into old data and drive business outcomes.

  • CRMS - Credit Maintenance Analyst

    5 days ago

    Taguig, National Capital Region, Philippines Citi Full time $70,000 - $120,000 per year

    CRMS serves as a critical component of our First Line of defense for wholesale and counterparty credit risk management that is part of Institutional Credit Management (ICM) under ICG Business. CRMS works through the challenges of the Wholesale Credit Risk Lending processes with the aim of transforming the credit process flows including but not limited to...

  • Business Analyst

    1 week ago

    Taguig, National Capital Region, Philippines I2s Business Solutions Full time ₱765,000 per year

    REQUIREMENTS:At least 2 years of experience in Business Analyst.Willing to report onsite in BGCIdentify and communicate with key stakeholdersGather, review and analyze business and industry data, including KPIs, financial reports and other key metricsLiaise between various business departments and groupsAssess options for process improvement, including...

  • Business Process Analyst Lead

    1 week ago

    Taguig, National Capital Region, Philippines Axos Business Center Full time $104,000 - $130,878 per year

    The Business Process Analyst Lead will become a subject matter expert on the iGrafx tool, BPMN (Business Process Model and Notation), and APQC (American Productivity & Quality Center) framework, and Axos's process documentation initiatives. This role involves working on and leading other team members on iGrafx-based projects such as converting non-iGrafx...

  • Business Process Analyst Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Axos Business Center Full time

    The Business Process Analyst Lead will become a subject matter expert on the iGrafx tool, BPMN (Business Process Model and Notation), and APQC (American Productivity & Quality Center) framework, and Axos's process documentation initiatives. This role involves working on and leading other team members on iGrafx-based projects such as converting non-iGrafx...

  • Microsoft D365 CRM Developer

    1 week ago

    Taguig, National Capital Region, Philippines Nezda Technologies Inc Full time $90,000 - $120,000 per year

    We are seeking a highly skilled and experienced Microsoft D365 CRM Manager to lead a team of developers in designing, developing, and maintaining Microsoft Dynamics 365 CRM solutions. This role combines hands-on technical expertise with leadership responsibilities to ensure successful delivery of CRM projects aligned with business goals. Roles and...

  • Business Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time

    OverviewThe IT Business Analyst will be responsible for bridging the gap between business needs and technical solutions. This role involves working closely with business stakeholders, IT teams, and other relevant parties to ensure the smooth functioning of business processes related to billing, customer management, and service...

  • CRM Administrator

    3 days ago

    Taguig, National Capital Region, Philippines beBeeAnalyzer Full time $65,000 - $85,000

    Job OverviewAs a HubSpot CRM Administrator, you will play a pivotal role in streamlining our company's operations and driving growth through data-driven decision making.">Key ResponsibilitiesCollaborate with cross-functional teams to understand requirements and develop automated workflows and targeted campaigns that drive business outcomes.Maintain clean and...

  • Junior Business Analyst

    1 week ago

    Taguig, National Capital Region, Philippines Staffstream Full time $40,000 - $80,000 per year

    Want to use your business analysis skills to make a meaningful difference? Join a healthcare organisation in the NDIS sector, dedicated to supporting people with disabilities, as our new Junior Business Analyst.The Opportunity at a GlanceWe're hiring a Junior Business Analyst to support systems improvement and software delivery in the healthcare and...

  • IT Business Analyst

    1 week ago

    Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time $104,000 - $130,878 per year

    Functions and ResponsibilitiesAs an IT Business Analyst at DITO TELECOMMUNITY is responsible for bridging the gap between business needs and technical solutions. This role involves working closely with business stakeholders, IT teams, and other relevant parties to ensure the smooth functioning of business processes related to billing, customer management,...

  • Microsoft Dynamics 365 Customer Relationship Management

    1 week ago

    Taguig, National Capital Region, Philippines YONDU INC. Full time $90,000 - $120,000 per year

    Job Summary:We are seeking a highly skilled and experienced Microsoft D365 CRM Manager to lead a team of developers in designing, developing, and maintaining Microsoft Dynamics 365 CRM solutions. This role combines hands-on technical expertise with leadership responsibilities to ensure successful delivery of CRM projects aligned with business goals. Roles...