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Process Excellence Manager

1 week ago

Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time
Job Summary

We are looking for a highly skilled professional to lead our Digital Transformation efforts. As a key member of the team, you will be responsible for designing, implementing, and delivering effective solutions to enhance business efficiency and productivity.

Key Responsibilities
  1. Process Optimization: Identify and prioritize process improvement opportunities to increase efficiency and reduce costs.
  2. Solution Development: Develop and implement digital transformation solutions to meet business objectives.
  3. Team Leadership: Lead cross-functional teams to achieve project goals and objectives.
  4. Stakeholder Management: Develop and maintain strong relationships with stakeholders across all levels of the organization.
Requirements
  • Education: Minimum academic qualification is a college graduate degree.
  • Technical Skills: Proficient in basic computer knowledge, including Citrix, ADUC, Windows OS, and web-based applications.
  • Language: Good/Excellent proficiency in English language.
  • Soft Skills: Excellent analytical, communication, and negotiation skills.