Customer Service Representative Telco Account

1 month ago


Makati City, National Capital Region, Philippines Neksjob Full time
About Us

Neksjob is a dynamic company that offers exciting opportunities for individuals to grow and develop their skills.


Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a CSR, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional service to our clients.


Key Responsibilities
  • Respond to incoming calls from customers and answer questions and inquiries
  • Troubleshoot problems and provide information on our products and services
  • Handle complaints and resolve issues in a professional and timely manner

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 6 months of experience in a call center environment (voice only)
  • Prior experience in telco or financial account management is highly preferred
  • Excellent communication and problem-solving skills
  • Ability to work onsite and adapt to a fast-paced environment

Benefits

We offer a competitive salary and benefits package, including:

  • A monthly salary of PHP 21,000
  • Paid training from day one
  • An opportunity to work with a dynamic and supportive leadership team
  • A fun and collaborative work environment

Why Choose Neksjob?

We value our employees and strive to create a positive and inclusive work environment. We believe that when we work together, we can accomplish great things.



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