Customer Service Representative

3 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

Job Summary: We are seeking a highly skilled Customer Service Representative - Call Center to join our team at Neksjob Philippines.

About the Role: As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients through phone calls.

Key Responsibilities:

  1. Respond to customer inquiries and resolve issues in a professional and timely manner.
  2. Provide product information and answer questions to customers.
  3. Address customer complaints and concerns in a empathetic and solution-focused manner.
  4. Work collaboratively with the sales team to meet sales targets and improve customer satisfaction.

Requirements:

  • Education: At least High School Graduate (old curriculum) or Senior High School Graduate (new curriculum).
  • Experience: With at least 1 year Call Center Experience (International Account).
  • Skills: Good to Excellent Communication Skills.
  • Work Environment: Must be willing to work on site.

Why Choose Us:

  • Competitive Salary.
  • Exciting Performance Bonuses & Account Specific Allowances.
  • Career Advancement Opportunities.
  • Promote Within the Company.
  • Comprehensive Healthcare Benefits.


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