Customer Support Specialist

24 hours ago

Paranaque City, Calabarzon, Philippines beBeeCommunication Full time ₱360,000 - ₱420,000

About this role

Customer Service Representative Job Description
  • This is a remote opportunity to work as a customer service representative, providing top-notch support to clients through various channels.

Key Responsibilities:

  • Handle customer inquiries via phone, email, live chat, and social media platforms.
  • Assist customers with orders, shipping, product details, and returns.
  • Deliver high-quality responses that meet our exceptional service standards.

Requirements:

  • Proficiency in English (written and verbal) is required for this role.
  • A minimum of 1 year of experience in online/remote customer service is necessary.
  • Familiarity with tools like Gorgias, Zendesk, or Shopify is an asset.
  • Excellent problem-solving and communication skills are essential.
  • An adaptable and solutions-oriented mindset is necessary for success.

Technical Requirements:

  • A personally owned PC or laptop with an i5 processor or equivalent is needed.
  • A minimum internet speed of 15 Mbps for both upload and download is required.

We offer:

  • Annual performance-based salary increases.
  • Paid time off to recharge and relax.
  • Health and dental insurance or a monthly health stipend.
  • Holiday bonuses to show appreciation.
  • A permanent work-from-home setup for comfort and flexibility.
  • Opportunities for career advancement as the company grows.

Excited about this opportunity? Apply now and start your journey with us.

Seniority level:

  • Entry level

Employment type:

  • Full-time

Job function:

  • Customer Service Representative - Remote

Working style:

  • Collaborative and supportive team environment

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