Staff Associate

1 day ago

Baguio City, Cordillera, Philippines beBeeAdministration Full time ₱40,000 - ₱80,000
Job Title:

Support Operations Assistant

Job Description:

We're seeking a Support Operations Assistant to join our team. As a key member, you'll play a critical role in managing employee data, coordinating with carriers, and ensuring the accuracy of benefits enrollment.

Your attention to detail and ability to manage multiple systems will help create a seamless benefits experience for employees.

Key Responsibilities:
  • Process eligibility changes for employees
  • Send enrollments to carriers via email or system uploads
  • Follow up to ensure updates were successfully completed
  • Perform data entry in various carrier systems to add or terminate employees
  • Audit internal systems against carrier invoices for accuracy
  • Coordinate with carriers and internal systems to develop and maintain connections

Required Skills and Qualifications:
  • College undergraduate or graduate
  • 1-2 years of administrative experience
  • Experience with HRIS systems and employee benefits administration (preferred)
  • Accuracy and attention to detail in data handling
  • Familiarity with various carrier systems and portals
  • Strong communication skills across email, phone, and fax
  • Ability to handle confidential data with discretion
  • Experience in auditing and discrepancy resolution
  • Problem-solving mindset and ability to work independently or as part of a team
  • Knowledge of compliance and benefits regulations (a plus)

Benefits:
  • Company-provided laptop and extra monitor
  • HMO for you and 1 dependent (with extended dependent options), up to PHP 200,000 coverage, private room access, and PHP 10,000 meds reimbursement
  • Add up to 4 more dependents (siblings, grandparents, common-law partners) via salary deduction
  • 25 paid leave credits per year (pro-rated)
  • Access to Exceed Institute, GoTeam Cares, and Masterclass
  • Salary Finance (personal loans after regularization)
  • Discounts with Sunnies Studios
  • Monthly gratitude events, leadership talks, Acoustic Nights, team dine outs, and more
  • Access to GoTeam Sports Club, yoga, and wellness programs
  • PHP 10K referral bonus and chance to win a trip to Bali
  • Additional Benefits
  • 5 Service Incentive Leave (SIL) days upon your first work anniversary (convertible to cash upon separation if unused)
  • 24/7 access to financial, legal, and counseling advice for up to 4 family members
  • Virtual family events and prize opportunities
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Stakeholders:

About Us

Great Place to Work Certified (4 years in a row)

1,000+ team members and growing

Mission: Provide 100,000 people with free AI certification via the Vjal Institute

Culture: Innovation, inclusivity, and growth as default

Help support millions with smart, human-first service.

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