Digital Onboarding Expert

1 week ago


Taguig, National Capital Region, Philippines Nasdaq Full time

About the Role

Nasdaq is seeking a highly skilled Functional Onboarding Specialist to join our team. This individual will provide crucial support and guidance to customers from early stages until launch of NTS service implementation and usage.

Key Responsibilities

  • Establish positive relationships with key partners to ensure customer satisfaction and retention.
  • Conduct training sessions on NTS products, including calibration, workbench, and alerts.
  • Assist customers with alert calibration and alert logic used within NTS.
  • Educate customers and assist customers with the onboarding process, e.g. knowledge base articles and other written documentation.

Requirements

  • At least three years of experience in the Capital Markets domain with exposure to multiple products like Equities, Future, Options, etc.
  • Familiar with market manipulation techniques and local compliance requirements.
  • Ability to communicate clearly and expertly at all levels.
  • Ability to work in a fast-paced environment and meet tight deadlines.


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