
Operations Management Professional
2 days ago
Job Opportunity: Operations Management Professional
">- Job Description: We are seeking a highly organized and detail-oriented individual to oversee the resolution and documentation of issues, bugs, and SEVs across all projects. This role requires strong operational management skills, collaboration with cross-functional teams, and a deep understanding of operational processes.
- Key Responsibilities:
- Standardizing performance management, onboarding, supporting team managers.
- Managing the internal and external knowledge base (FAQs, Operations Manual), collaborating with all frontline teams who contribute to it.
- Tracking bugs, SEVs, issues across projects within Asana, ensuring their documentation, remediation are complete.
- Monitoring overall task management across Asana for best practices, coaching teams on new initiatives, reviewing and standardizing metrics dashes.
- Assisting in developing and implementing operational processes to enhance efficiency and productivity.
- Requirements:
- Proven experience in operations management, project management, or a related field.
- Exceptional organizational skills with a solid attention to detail.
- Proficiency in data analysis tools and software, including Excel, basic SQL.
- Ability to understand, analyze, and resolve complex issues with practical solutions.
- Excellent communication, collaboration, and problem-solving abilities.
- Proficiency, speed, and accuracy in written communication.
- Fluent, clear, and well-articulated in English.
- Strong time management skills and the ability to manage multiple tasks in a fast-paced environment.
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