Professional Claims Coordinator Position Available

1 day ago

Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱210,000
Financial Claim Specialist Job Opportunity

We are seeking a highly motivated and experienced Financial Claim Specialist to join our team. This is an excellent opportunity for individuals who share our passion for providing exceptional customer service and are eager to take on new challenges.

Job Description:

The successful candidate will be responsible for gathering and inputting relevant information regarding client potential claims, as well as creating leads and assigning them to account executives. Strong communication and problem-solving skills are essential in this role.

Key Responsibilities:

  • Answer incoming calls to gather and input relevant information regarding the client's potential claim.
  • Gather details regarding plaintiff information, attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to determine the veracity of potential claims.
  • Enter all details and information into the case management system and create leads. Assign all leads created to the Account Executives.
  • Provide the best caller experience to clients.
  • Perform other duties as assigned by Management

Qualifications:

To be considered for this role, applicants must have a minimum of 3 years' experience working as a Customer Service Representative in a Business Process Outsource (BPO) environment and possess strong computer and internet skills. Additionally, they should be willing to work on shifting schedules, meet typing requirements of 40 WPM, and have strong time management and adaptability skills.

Benefits:

  • Monthly Company Bonus Program
  • Paid Vacation Leave
  • Holiday Bonus

Requirements:

  • Stable internet connection with at least 50 Mbps postpaid speed
  • Computer with at least 16GB RAM and Intel i5 core processor equivalent or better
  • Backup Internet Connection and Power Outage Backup
  • Dual Monitor

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