Network Operations Engineer
2 days ago
The role of a Technical Support Specialist Tier II involves providing local and remote network support to meet service level agreements.
They troubleshoot and resolve hardware, software, application, network, user access, and related issues on a daily basis.
Key Responsibilities:- Collaborate with staff, property management groups, ISPs, and other vendors to ensure smooth change orders execution.
- Perform high-level network monitoring, troubleshooting, and diagnosing network, hardware, and ISP issues.
- Adhere to general and property-specific service level agreements (SLAs).
- Handle Tier 1 and outsourced/overflow support ticket escalations.
- Analyze and identify larger global/system-wide issues and present or escalate these to Tier 3 agents for additional input and resolution.
- Utilize advanced knowledge of networks, policies, and procedures to educate clients and present solutions.
- Deliver ongoing training and development of Tier 1 agents.
- Dig below the surface to identify trends in support tickets, diagnose underlying causes, and take appropriate actions.
- Work closely with other departments to efficiently channel client requests/issues.
- Offer frontline insight to Tier 3 agents and support managers to develop best practices and SOPs.
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Network Engineer
1 week ago
Cebu City, Central Visayas, Philippines Lexmark Full time $90,000 - $120,000 per yearLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...
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Network Engineer
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Cebu City, Central Visayas, Philippines Lexmark Full timeJoin to apply for the Network Engineer | Hybrid role at LexmarkLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at...
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Network Operations Center Engineer
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Cebu City, Central Visayas, Philippines beBeeInfrastructure Full time ₱600,000 - ₱800,000Network Infrastructure Specialist">Job Summary:As a Network Operations Center (NOC) Engineer, you will play a pivotal role in ensuring the stability and reliability of our network infrastructure. You will be part of a dynamic team dedicated to delivering high-quality service in the hospitality technology sector.Your responsibilities will include monitoring...
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Network Engineer
1 week ago
Cebu City, Central Visayas, Philippines Lexmark Full time $80,000 - $120,000 per yearLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...
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Cebu City, Central Visayas, Philippines Tahche Careers Full time $80,000 - $120,000 per yearOur US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.As aNetwork Engineer, you will be responsible for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing...
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Network Engineer
1 week ago
Cebu City, Central Visayas, Philippines Info Resume Edge Full time $80,000 - $120,000 per yearWe are looking for a Network Engineer who is responsible for implementing, maintaining, supporting, network devices within an organization or between organizations. Assume responsibility for key client networks, accountable for maintenance and improvement.In this role, you should have excellent problem-solving skills and thorough knowledge of network...
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Network Security Engineer
1 week ago
Cebu City, Central Visayas, Philippines Lexmark Full time $90,000 - $120,000 per yearLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...
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Network Security Engineer
2 weeks ago
Cebu City, Central Visayas, Philippines Lexmark Full timeOverviewJoin to apply for the Network Security Engineer | Hybrid role at LexmarkLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting...
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Network Security Engineer
2 weeks ago
Cebu City, Central Visayas, Philippines Lexmark Full timeOverview Join to apply for the Network Security Engineer | Hybrid role at Lexmark Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just...
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Network Security Engineer
1 week ago
Cebu City, Central Visayas, Philippines Lexmark Full time $80,000 - $120,000 per yearLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...
