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Global Home Support Specialist
2 weeks ago
TalentSync Training and Development is committed to delivering exceptional customer experiences through our team of dedicated professionals.
About UsWe are a leading provider of home security solutions, dedicated to ensuring the safety and security of our customers.
Job SummaryWe are seeking a highly skilled and customer-focused representative to join our team as a Global Home Support Specialist.
Key Responsibilities:- Handling customer inquiries and providing exceptional customer service
- Technical troubleshooting and coordination with field technicians for on-site support
- Developing and maintaining strong relationships with customers
To succeed in this role, the ideal candidate should possess:
- A high school diploma or equivalent
- At least one year of customer service experience
- Excellent communication and interpersonal skills
- Ability to work onsite and travel occasionally
- Strong problem-solving skills and ability to multitask
We offer a comprehensive compensation package, including:
- Salary plus incentives
- Paid training
- Health Maintenance Organization (HMO)
- Government-mandated benefits
- Paid leaves and other perks
