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Cebu City, Central Visayas, Philippines TORCH Solutions Full timeWe are seeking an enthusiastic and customer-focused Customer Service Representative to join our team in Central Cebu City, Cebu. This full-time role will see you providing exceptional customer service to clients of our global home security account.What you'll be doingResponding to customer inquiries and resolving issues via phone, email, and chatHandling...
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Cebu City, Central Visayas, Philippines TORCH Solutions Full timeJob Title: Customer Service RepresentativeWe are seeking an enthusiastic and customer-focused Customer Service Representative to join our team in Central Cebu City, Cebu. This full-time role involves providing exceptional customer service to clients of our global home security account.ResponsibilitiesResponding to customer inquiries and resolving issues via...
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Cebu City, Central Visayas, Philippines beBee Careers Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide world-class customer service to our valued clients. This role involves being the primary point of contact for our global home security account.Key Responsibilities:Respond to inbound customer calls and emails in a timely and professional...
Customer Service for Global Home Security Account
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We are seeking an enthusiastic and customer-focused Customer Service Representative to join our team in Central Cebu City, Cebu. This full-time role will see you providing exceptional customer service to clients of our global home security account.What you'll be doingResponding to customer inquiries and resolving issues via phone, email, and chatHandling complaints and providing solutions to ensure a positive customer experienceAccurately documenting customer interactions and maintaining detailed recordsIdentifying opportunities to improve customer satisfaction and service deliveryCollaborating with cross-functional teams to ensure seamless service provisionAdhering to all company policies, procedures, and quality standardsWhat we're looking forAt least HS Grad (old curriculum) / SHS Grad | Excellent Communication skills1 year Customer Service Experience(not limited to BPO | working directly with customers and providing high quality service, e.g working at Starbucks, iStoreWilling to work onsiteWhat we offerWe are committed to providing our employees with a supportive and nurturing work environment. You can expect:Competitive salary and performance-based bonusesComprehensive health and wellness benefitsOpportunities for career development and progressionA collaborative and inclusive company cultureModern, well-equipped office facilitiesApply now for this exciting opportunity as a Customer Service Representative for our global home security account.
