
Residential Property Support Coordinator
1 day ago
We are seeking a highly organized and detail-oriented individual to join our team as a Residential Property Support Coordinator. This role is ideal for someone who enjoys providing exceptional administrative support and has a passion for delivering outstanding customer service.
About the Role:- Provide administrative support to the property management team, ensuring quality and timely service to clients.
- Maintain positive relationships with clients by escalating issues as required and performing various tasks such as lease renewals and bond lodgements.
- Maintain accurate records of client information, including property details, renter information, and relevant documentation.
- Enter maintenance requests into our system and arrange instructions in a timely manner.
- Monitor outstanding jobs and quotes, ensuring timely completion and communication with clients.
- Add approved invoices to Dropbox and send accounts to rental providers.
- Arrange lease renewals according to instructions from rental providers and follow up reminders and tasks in our software.
- Schedule routine inspections for property managers, ensuring prompt communication with clients and tradespeople.
- Perform general administrative tasks, including data entry, filing, and answering phone calls.
- Diploma or certificate in business administration or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Experience working in a fast-paced environment, with the ability to adapt to changing priorities and demands.
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
If you are a motivated and detail-oriented individual with excellent administrative skills, please submit your resume and cover letter to us via email. We look forward to hearing from you
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Residential Property Operations Manager
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