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Senior Business Solutions Expert

1 week ago

Manila, National Capital Region, Philippines ACCPRO International Full time
Job Description

We are seeking a highly skilled Business (Functional) Consultant for Supply Chain - Hybrid to join our team at ACCPRO International. As a seasoned expert in supply chain management, you will be responsible for providing business consulting and product expertise to our customers, enabling them to deliver comprehensive solutions to the market.

Key Responsibilities:
  • Deliver best business practices in retail operations by assisting in business process review during scoping phase
  • Work with the Implementation team to ensure that the process, people, organization structure, and technology are well integrated
  • Provide product demonstration to prospective customers and show the value of solution, ensuring that the products being offered can be tailored to meet the customers' requirements
  • Determine the scope of the implementation technology solution and the resources required to successfully complete the project
  • Ensure proactive communication to clients and internal staff, and managing enhancement requirements, escalations, and capability to understand simple to complex business requirements
  • Identify use cases, roles, and other business requirements for each project
  • Produce and manage client-facing documentation and Solution Design documentation
  • Conduct implementation pilots and help customers envision final solutions
  • Train new clients on the essentials of systems to get them started on implementations
  • Provide functional support post-implementation to ensure and create optimum customer satisfaction, leading to long-term relationships

Consulting Competencies and Business Experience:

• Business Process Analysis
• Technical and Functional Evaluation and Analysis
• Project Management
• Pre-Sales / Functional Consultancy
• Customer Operation Support

Work Arrangements:

Location: Makati City
Work shift: 8:00 am to 6:00 pm
Work set-up: Hybrid (but for the first four months, the candidate is required to report on-site to transition into the role)

This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to the success of our customers.