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Quality Assurance Professional

1 week ago

Pasig, National Capital Region, Philippines The Results Companies Full time
Job Description

The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions. They are experts in the lines of business they support supplying meaningful, trended behavioral observation to assist operations and training in continually advancing Results Associates' performance.

This role requires active participation in internal and external client listening/calibration sessions to ensure thorough understanding of the programs they support, goals, and client standards.