
Business Intelligence Analyst
7 days ago
The ideal candidate will play a pivotal role in creating, maintaining, and troubleshooting critical sales operations reports and dashboards.
This position demands a sharp analytical mindset, with the ability to interpret complex systems and logic to deliver clear, actionable insights. The successful candidate will collaborate closely with a dynamic sales operations team responsible for analyzing sales performance, optimizing processes, and providing strategic recommendations to enhance overall sales efficiency and growth.
- Data Collection and Analysis
- Gather and interpret data from multiple sources, ensuring accuracy and relevance. Collaborate with cross-functional teams to effectively pull this data.
- Conduct thorough analysis to identify trends, patterns, and actionable insights that drive business decisions.
- Design, build, and maintain interactive dashboards and reports using Salesforce, CRMA (Salesforce Analytics Studio), Tableau, and Google Sheets.
- Ensure visualizations are intuitive, accessible, and actionable for various business stakeholders.
- Collaborate with the Global Sales Operations Manager to understand specific data needs, then design customized visualizations that meet these requirements.
- Ensure data is consistently clean, accurate, and properly structured for visualization.
- Scrutinize data for inconsistencies, errors, or missing information leveraging various standard business reports and dashboards for validation.
- Implement data validation techniques and work with data engineers or IT teams when necessary.
Key responsibilities include:
- Quality, accuracy, and timeliness of information.
- Collaboration with Sales Operations team members to understand and gather clear data requirements for accurate and requested reports/dashboards.
- Delivery of high-impact dashboards that provide clear, actionable insights to drive strategic decisions.
To succeed in this role, you should possess:
- Critical competencies: analytical thinking, strategic mindset, attention to detail, problem-solving, decision-making, collaboration, adaptability, and a bias towards action.
- Experience working with data analytics tools, such as Salesforce, CRMA, Tableau, and Google Sheets.
- A proven track record of delivering high-quality results in a fast-paced environment.
You will be measured by your ability to deliver quality results and collaborate effectively with the team.
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