Technical Integration Specialist

17 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeIntegration Full time $85,000 - $105,000
Job Overview

We are seeking an experienced Technical Integration Manager to join our team. This role plays a critical part in ensuring seamless onboarding processes for new clients, focusing on technical integrations.

This position is responsible for managing CRM integrations, API connectivity, and related technical workflows during the implementation process. The successful candidate will serve as a bridge between our product, customer success, and client IT/technical teams to ensure data flows smoothly and customers go live quickly with minimal disruption.

Key Responsibilities:
  • Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability
  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams
  • Collaborate with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining focused on backend execution
  • Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues
  • Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements
  • Manage and validate data flows between systems to ensure integrity and proper synchronization
  • Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability
Requirements:
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions)
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.)
  • Strong troubleshooting and problem-solving abilities with complex systems
  • Excellent project management skills; able to manage multiple technical projects simultaneously
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences
  • Highly organized with a proven ability to follow through on commitments
  • Experience in a remote work environment with self-reported KPIs

What We Offer:

A challenging and rewarding role in a dynamic company. Opportunities for growth and professional development. Flexible working hours and remote work options.

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