Complaint Resolution Expert

Job DescriptionWe are looking for a highly skilled Quality Assurance and Control Staff to join our team at John Clements Recruitment Inc. As a key member of the response team for handling customer complaints from China, you will be responsible for communicating with Chinese clients, managing complaint responses, and ensuring efficient resolution of...

About the RoleThe Global Resolution Expert will be responsible for handling email inquiries from users, with a focus on resolving issues related to cashback discrepancies, missing rewards, and general account concerns.This position requires strong analytical skills and the ability to think critically when solving consumer issues.Respond promptly to email...

About Boundless ImmigrationBoundless Immigration is a leading provider of innovative immigration solutions for families. With a strong focus on customer-centricity, we strive to make immigration less daunting for those navigating the complex U.S. immigration system.Our team of experts has first-hand experience with immigration challenges, driving our...

Job Summary:The Escalation Resolution Expert will be responsible for handling all escalations and ensuring timely resolution to minimize any disruptions or impact on our clients.

Job DetailsDynamixcloud is seeking a Service Desk Team Lead to join our team. As a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue.The ideal candidate will have strong analytical and problem-solving skills, excellent communication abilities, and leadership experience or...

Job DescriptionWe are seeking a Service Resolution Professional to join our team at Neksjob Corporation. This role involves providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key Responsibilities:Assess customer needs and provide solutions to their queries.Escalate complex issues to relevant teams...

Neksjob Corporation is seeking highly skilled Customer Support Specialists to join our team. As a key member of our retail staff, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.About the Role:Provide expert guidance on products, services, and store policies to customers via various channels.Analyze...

LOCATION: CEBU PHILIPPINESJOB TITLE: SUBJECT MATTER EXPERT (SME)Roles & Responsibilities: - Equipped to handle all queries related to reservations, ticketing, redemption, products and services, complaints and grievances, special handling, flight disruptions, booking changes, refunds etc.Desirable Skills:1. Grads/undergrads with 2 years completion in college...

Job Title: Customer Service RepresentativeJob SummaryWe are seeking a highly motivated customer service representative to join our team. As a customer service representative, you will be responsible for providing product information and resolving emerging problems that our customers may face with accuracy and efficiency.ResponsibilitiesYour key...

Lexie Staffing and Business Consulting is seeking a Collection Specialist CSR to join our team. As a key member of our collection department, you will be responsible for collecting outstanding accounts and maintaining positive relationships with clients.Key Responsibilities and RequirementsCollect outstanding accounts through effective communication and...

About Us:AvePoint is the global leader in data security, governance, and resilience.We provide innovative solutions to help organizations achieve their goals.Our team consists of experts who are passionate about delivering exceptional results.We believe in investing in our people and fostering a culture of innovation and excellence.About the Job:This role...

Neksjob Corporation is seeking a skilled Customer Service Expert to join our team. In this role, you will be responsible for ensuring customer satisfaction with products or services by handling complaints and inquiries.Key Responsibilities:Evaluate and respond to consumer queries in a timely and professional manner.Escalate complex issues to relevant teams...

About the RoleTASQ Staffing Solutions is seeking a talented Technology Delivery Expert to lead the delivery of our large-scale technology projects. In this role, you will work closely with our clients to understand their needs and develop tailored solutions.Key ResponsibilitiesDevelop and maintain relationships with clients and stakeholders.Manage project...

About the JobTASQ Staffing Solutions is seeking a skilled Team Leader to oversee medical equipment support operations. This role involves managing a team, ensuring timely issue resolution, and maintaining high-quality service standards.ResponsibilitiesLead a team of medical equipment support specialists to deliver exceptional customer service.Develop and...

Global Financial Operations ExpertWe are looking for a skilled Global Financial Operations Expert to join our team in Cebu, Philippines.The Global Financial Operations Expert will be responsible for delivering timely and quality service to internal stakeholders and suppliers, as measured by service level agreements and key performance indicators. As a Global...

About the RoleWe are seeking a skilled Product Quality Assurance & Management professional to join our team. As a key member of the response team for handling customer complaints from China, you will be responsible for ensuring swift and effective resolution of issues. This role requires strong communication skills and proficiency in Chinese to interact with...

About the Role:This exciting opportunity is for a Call Center Agent to join our team as a Customer Service Representative at Metacom. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving technical issues efficiently and effectively. Your focus on delivering outstanding customer experiences will...

We are looking for a Freight Forwarding Team Leader who can take ownership for resolution of enquiries and complaints from stakeholders. You will be responsible for communicating regularly with stakeholders as to productivity and quality performance and resolving challenges efficiently and effectively.Your Key Responsibilities:Resolving enquiries and...

**About the Position**XtendOps is seeking a highly skilled Customer Engagement Associate to join our team. As the primary interface between our company and customers, this role demands strong communication and interpersonal skills, with the ability to build rapport and resolve issues efficiently.The successful candidate will be responsible for responding to...

We are looking for a talented Tax Advisory Expert to contribute to our team's success. The ideal candidate will have a strong background in tax advisory, with a proven track record of providing expert guidance to clients and colleagues alike.Responsibilities:Deliver high-quality tax advice and support to internal teams and external clients, addressing a...