Senior Client Solutions Professional

13 hours ago

Davao City, Davao, Philippines beBeeClient Full time ₱3,000,000 - ₱4,500,000
Job Opportunity

We are seeking an exceptional professional to fill a key role in our Client Services team.

Key Responsibilities:
  • Client Engagement & Partnership Management
    • Develop and maintain long-term, trusted relationships with key client stakeholders through regular onsite engagement and proactive support.
  • Platform Onboarding & Implementation
    • Lead the full client onboarding lifecycle, including platform setup, configuration, and training delivery.
  • Client Enablement & Platform Advocacy
    • Encourage and drive regular usage of the platform by promoting relevant features and best practices.
  • Cross-Functional Collaboration
    • Liaise with client's internal teams to deliver feedback, surface feature requests, and align product capabilities with client goals.
Requirements:
  • 3+ years of experience in Customer Success, Implementation, or Account Management, preferably within SaaS, GovTech, or enterprise environments.
  • Proven experience managing high-touch clients and acting as an embedded resource within client teams.
  • Strong technical acumen; able to support first-line troubleshooting and coordinate issue resolution with product/engineering teams.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong project management and organizational abilities.
  • Bachelor's degree or equivalent in Business, IT, Communications, or related field.

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