Product Quality Manager

2 weeks ago

Porac, Philippines beBeeProductivity Full time $40,000 - $60,000
Product Specialist Role

This is a vital position in our organization where the successful candidate will play a key role in driving product quality initiatives.

Key Responsibilities
  • Staying up-to-date on recent updates and new features to effectively manage bugs and feedback.
  • Responding to product inquiries from internal customers across designated channels, ensuring timely and accurate support.
  • Creating and leveraging data-driven insights to influence decisions and drive improvements within the function.
  • Engaging with team members to share valuable insights, offer solutions, and address potential challenges.
  • Managing bug reports, feedback reports, metrics, data analyses, and quality audits to identify opportunities to enhance KPIs, guidelines, and processes.
  • Exhibiting strong critical thinking by addressing bugs and feedback, providing constructive feedback, and collaborating with internal customers to resolve knowledge gaps and errors.
  • Cross-functional collaboration with other teams to improve product performance and user experience.
  • Assisting in creating and maintaining documentation and best practices related to product usage, bug resolution, and feedback management.

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