Service Delivery Director

3 days ago

San Fernando, Central Luzon, Philippines beBeeCustomerFocused Full time ₱4,500,000 - ₱7,500,000

Job Opportunity:

Director of Client Relationships and Performance

We are seeking a highly skilled professional to assume the role of Director of Client Relationships and Performance. As part of our leadership team, you will be responsible for fostering strong relationships with clients, motivating your team, and driving business growth through process improvement.

  • Foster open communication with clients and stakeholders to ensure alignment and satisfaction.
  • Motivate and empower your team to achieve project goals and deliver exceptional results.
  • Analyze key performance metrics, including forecasting accuracy, revenue growth, client satisfaction, and operational efficiency.

To be successful in this role, you will need to possess:

  • A minimum of 2 years of experience in call center management or a related field.
  • Associate degree or equivalent work experience.
  • A customer-centric mindset and ability to inspire and mentor others.

As a valued member of our organization, you can expect:

  • Ongoing support for your career development and growth.
  • A diverse and inclusive culture that encourages community involvement and giving back.
  • A global team of lifelong learners guided by our core values.
  • A comprehensive benefits package, including paid time off, wellness programs, and competitive compensation.

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