VA Director for Pooling
5 days ago
The VA Director will be responsible for driving performance, compliance, and service excellence across distributed teams supporting U.S.-based mortgage clients. This role requires deep mortgage industry knowledge, operational rigor, and a passion for team development.
- Lead and manage VA teams supporting mortgage processing, underwriting, and client servicing
- Design and implement SOPs, workflows, and performance metrics aligned with mortgage compliance standards
- Collaborate with U.S. stakeholders to ensure service delivery meets regulatory and client expectations
- Drive continuous improvement initiatives across hiring, onboarding, training, and QA
- Ensure alignment between offshore operations and client-side mortgage processes
- Formalize documentation and governance frameworks for scalable VA support
- Proven leadership experience in mortgage operations or VA management (minimum 5 years)
- Strong understanding of U.S. mortgage lifecycle, terminology, and compliance requirements
- Experience managing remote or offshore teams in a BPO or VA setting
- Exceptional skills in process documentation, stakeholder communication, and performance management
- Amenable to work onsite - Cebu
Benefits
- Competitive Base Pay
- Miscellaneous Allowances
- Paid Time Off
- Paid Holidays
- HMO Benefits
-
Human Resources Director
1 day ago
San Fernando, Central Luzon, Philippines Strategic Assistant Staffing Full time ₱1,500,000 - ₱2,500,000 per yearCompany Description:We are seeking an experienced and strategic HR Head to lead our Human Resources department. The ideal candidate will oversee all HR functions, including recruitment, employee relations, performance management, and organizational development. This leadership role demands strong communication skills, a deep understanding of HR best...
-
Sales Virtual Assistant
1 week ago
San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱1,000,000 - ₱3,000,000 per yearPosition Title: Sales Virtual AssistantWork Set Up: On-siteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We're looking for a driven and articulate Cold Caller / Salesperson to help us connect with potential clients and identify new business opportunities. The ideal...
-
Medical Virtual Assistant
3 days ago
San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱900,000 - ₱1,200,000 per yearPosition Title: Medical Virtual Assistant - On CallWork Set Up: On-SiteSchedule: 10:00 PM to 7:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a dedicated, highly organized Medical Scheduler to join our team. In this role, you will not only handle scheduling tasks and matching...
-
Dean of Operations
3 weeks ago
San Jose, Philippines Summit Public Schools Full timeCareer Opportunities with Summit Public Schools A great place to work. Careers At Summit Public Schools Current job opportunities are posted here as they become available. Dean of Operations (Candidate Pool), SY 25- 26 (California) The Dean of Operations will be responsible for ensuring the effective, efficient, and values aligned school site...
-
Research Manager
1 week ago
San Juan, National Capital Region, Philippines Kantar Full time ₱1,200,000 - ₱3,600,000 per yearWe go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job DetailsOur insights colleagues are experts in human understanding. With expertise covering brand, innovation, creative, media, commerce and customer experience, they...
-
Associate Research Manager
1 week ago
San Juan, National Capital Region, Philippines Kantar Full time ₱1,200,000 - ₱3,600,000 per yearWe go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job DetailsWe go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.To start a career that is out of the...