Head of Operations Management Crypto Currency Business
7 days ago
As an Operations Manager at Wipro, you will play a critical role in overseeing the day-to-day management of our complex banking/contact center/customer servicing operations processes.
Key Responsibilities:
- Managing complex banking/contact center/customer servicing operations process on a day to day basis.
- Independently resolve outstanding issues and communicate/escalate problems to Senior Management.
- Participate in industry initiatives and working groups if required.
- Drive productivity and efficiency.
- Analyze reports and determine authenticity of the report, and identify significant variances.
The ideal candidate should have experience in managing call center operations, preferably in banking customer service. They should also possess excellent oral and written communication and listening skills, good interpersonal and people management skills, and a problem-solving approach.
-
Cebu City, Central Visayas, Philippines Wipro Full timeJob OverviewWe are seeking a highly skilled Operations Manager to join our team at Wipro. As an Operations Manager, you will play a critical role in overseeing the day-to-day management of our complex banking/contact center/customer servicing operations processes.Key Responsibilities:Manage complex banking/contact center/customer servicing operations...
-
Cebu City, Central Visayas, Philippines Wipro Full timeJob DescriptionThe Operations Manager will oversee the day-to-day management of complex banking/contact center/customer servicing operations processes. Responsibilities include independently resolving outstanding issues, communicating/escalating problems to Senior Management, participating in industry initiatives, driving productivity and efficiency,...
-
Cebu City, Central Visayas, Philippines Wipro Full timeJob RequirementsTo succeed as an Operations Manager at Wipro, you will need to have a strong background in managing call center operations, preferably in banking customer service. You should also possess excellent oral and written communication and listening skills, good interpersonal and people management skills, and a problem-solving approach.Key...
-
Claims Operations Head
7 days ago
Cebu City, Central Visayas, Philippines PJ Lhuillier Group of Companies Full timeWe are seeking a highly skilled Claims Operations Head to join our team at the PJ Lhuillier Group of Companies. In this role, you will be responsible for overseeing the claims process, ensuring that all claims are handled efficiently and effectively. Your primary focus will be on validating submitted documents, monitoring the timely processing of claims, and...
-
Head of Enterprise Operations
7 days ago
Cebu City, Central Visayas, Philippines PUEBLO DE ORO DEVELOPMENT CORPORATION Full timePueblo de Oro Development Corporation seeks a seasoned executive to helm its operations department. As Head of Enterprise Operations, you will be responsible for developing and executing strategic plans to drive business growth and profitability.Main Responsibilities:Establish and maintain efficient business operations, ensuring high-quality service...
-
Business Operations Manager
5 days ago
Cebu City, Central Visayas, Philippines Bank of the Philippine Islands Full timeThe Bank of the Philippine Islands is seeking an experienced Branch Management Professional to lead our branch operations and deliver exceptional customer service.As Assistant Business Manager, you will be responsible for managing the overall performance of the branch, ensuring timely and competent service to all customer segments. Your key responsibilities...
-
Healthcare Operations Head
6 days ago
Cebu City, Central Visayas, Philippines Ninja Van PH Full timeNinja Van PH Job VacancyJob Title: Healthcare Operations HeadWe are seeking a highly skilled and experienced professional to lead our healthcare operations in Cebu City.The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction and drive business growth. This includes collaborating with internal...
-
Head of Business Excellence
4 days ago
Cebu City, Central Visayas, Philippines Virtual Staffing Solutions Full timeVirtual Staffing Solutions is seeking a highly skilled Head of Business Excellence to lead our operations team. This individual will be responsible for decisions concerning operational strategies and tactics, as well as decisions aimed at positioning our organization as one of the key players in the industry.The ideal candidate will have a broad knowledge of...
-
Branch Operations Head
5 days ago
Cebu City, Central Visayas, Philippines China Banking Corporation (CBC) Full timeThe Branch Operations Head plays a pivotal role in ensuring the smooth operational efficiency of the Accounting, Clearing, Investment, Loan and Foreign Section of the China Bank branch.Key Responsibilities:Supervise and oversee daily operationsEnsure adherence to policies and proceduresRequirements:Knowledge in branch operations and policiesStrong...
-
Business Development Head
7 days ago
Cebu City, Central Visayas, Philippines FWD Life Insurance Corporation Full timeSales Business Development Head JobFWD Life Insurance Corporation seeks a Sales Business Development Head to drive business growth through effective sales strategies and leadership.Drive business growth through effective sales strategies and leadership.Lead a team of financial solutions consultants (FSCs) to ensure delivery of sales targets and other related...
-
Business Development Head
6 days ago
Cebu City, Central Visayas, Philippines Manulife Full timeAbout the JobWe are seeking a seasoned Business Development Head to join our team and contribute to our mission of driving business growth and innovation. As a Business Development Head, you will be responsible for developing and executing strategies to drive revenue growth, improve processes, and enhance customer experiences.Key Responsibilities:Develop and...
-
Senior Operations Head
5 days ago
Cebu City, Central Visayas, Philippines TASQ Full timeSenior Operations Head Wanted!About the Role:This Senior Operations Head position offers an exciting opportunity to lead our high-volume (pure voice) BPO team handling a HEALTHCARE customer support account.You will analyze data to identify areas for improvement, develop and implement strategies to improve team performance, mentor and coach team members, and...
-
Head of Philippine Operations and Strategy
4 days ago
Cebu City, Central Visayas, Philippines Socium - Teams Done Differently Full timeAbout This RoleWe are seeking a highly experienced Country Head of Operations to join our team at Socium - Teams Done Differently. In this role, you will be responsible for leading our operations across the Philippines, driving efficiency, compliance, and revenue growth.You will work closely with our clients to understand their needs and deliver tailored...
-
Store Head
2 weeks ago
Cebu City, Central Visayas, Philippines Primer Group of Companies Full timeJob SummaryThe Store Head plays a pivotal role in ensuring store sales targets are consistently achieved. A key responsibility is monitoring the store's inventory and submitting timely merchandise replenishment requests to maintain healthy stock levels on a weekly basis.Duties and ResponsibilitiesEnsures store sales targets are met through effective...
-
Country Head of Operations Leadership
4 days ago
Cebu City, Central Visayas, Philippines Socium - Teams Done Differently Full timeOverviewWe are looking for a talented Country Head of Operations to join our team at Socium - Teams Done Differently. As a leader in the BPO industry, we value innovation and excellence in all aspects of our operations.In this role, you will be responsible for leading our operations across the Philippines, driving efficiency, compliance, and revenue growth....
-
Head of Operations Management
7 days ago
Cebu City, Central Visayas, Philippines RCBC Full timeOverview:The ideal candidate will be responsible for overseeing the day-to-day operations of the PLC operations offices within the assigned area or region. This includes ensuring compliance with operational controls, implementing standard processes, and monitoring the performance of PLC operations personnel.Responsibilities:Implementation of operational...
-
Business Operations Lead
6 days ago
Cebu City, Central Visayas, Philippines Level Up Business Process Outsourcing Services OPC Full timeCompany Overview:Level Up Business Process Outsourcing Services OPC is a leading provider of business process outsourcing solutions. Our company focuses on delivering high-quality services to our clients, and we are seeking a skilled Business Operations Lead to join our team.Salary: TBDJob Description:The Business Operations Lead will be responsible for...
-
Currency Transactions Associate
7 days ago
Cebu City, Central Visayas, Philippines SM Supermalls (Shopping Center Management Corporation) Full timeJob Requirements:To excel in this role, you should possess strong analytical and problem-solving skills, with the ability to maintain confidentiality when handling sensitive financial information. As a forward-thinking individual, you'll be able to adapt to changing situations and requirements.Responsibilities and Expectations:Maintain adherence to banking...
-
Cebu City, Central Visayas, Philippines Conduent Business Solutions France Full timeJob OverviewWe are seeking an experienced Operations Manager to join our team at Conduent Business Solutions France. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our business, ensuring that we deliver exceptional results and meet the needs of our clients.Key ResponsibilitiesTeam Performance...
-
Head of Branch Supervision
7 days ago
Cebu City, Central Visayas, Philippines City Savings Bank Full timeHead of Branch SupervisionWe are seeking a seasoned professional to assume the role of Head of Branch Supervision at our esteemed institution. The successful candidate will be responsible for providing guidance and oversight to branch managers, ensuring that they have the necessary resources and support to excel in their roles.The key responsibilities of...