Quality Assurance Specialist

8 hours ago

Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000
Job Overview

A high-performance CX/QA Analyst is sought after by a leading organization to drive exceptional customer experiences and quality assurance.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for process improvement.

Key Responsibilities
  • Evaluate performance metrics to identify areas of improvement and develop data-driven solutions to enhance customer satisfaction and operational efficiency.
  • Collaborate with cross-functional teams to implement quality management systems and ensure compliance with industry standards.
  • Develop and deliver training programs to enhance the skills of QA analysts and ensure they are equipped to handle complex quality assurance tasks.
Qualifications
  • Bachelor's degree in a relevant field or equivalent experience.
  • Minimum 2 years of experience in a quality assurance or related role.
  • Strong understanding of quality management principles and practices.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

We're looking for a motivated and detail-oriented individual to join our team. If you're passionate about delivering exceptional customer experiences and improving operational efficiency, we encourage you to apply.

Note

We value diversity and inclusion in the workplace and welcome applications from qualified candidates.

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