Current jobs related to Senior Call Center Supervisor - Davao City, Davao - beBeeLeadership

  • Call Center Representative

    2 weeks ago

    Davao City, Davao, Philippines neksjob davao Full time ₱104,000 - ₱130,878 per year

    neksjob davao is hiring a Full time Call Center Representative role in Matina, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableQualifications:6 months of call center experienceHigh School or SeniorHigh School graduateBasic computer proficiencyStrong verbal and written communication skillsBenefits: -Competitive salary with...

  • Call Center Agents

    3 weeks ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    OverviewJoin to apply for the Call Center Agents role at Talent Outsourcing Channel Solutions.BenefitsCompetitive salary packageGovernment Mandated BenefitsPerformance Bonuses and IncentivesExciting Allowances and moreCareer growthQualificationsAt least a high school graduate (old curriculum) or senior high school graduate (new curriculum)Good to excellent...

  • Call Center Agents

    2 weeks ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time ₱120,000 - ₱180,000 per year

    We are seeking enthusiastic Call Center Agents to join our dynamic team. As a non-voice account Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients, primarily through written communication channels such as email, chat, and social media platforms. This is a full-time position based in Davao City,...

  • Call Center Expert

    1 week ago

    Davao City, Davao, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000

    Customer Service ProfessionalWe are seeking highly motivated individuals to join our team of customer service professionals. As a customer service representative, you will be responsible for handling inbound calls and providing exceptional customer service.Your primary goal will be to resolve customer inquiries in a timely and professional manner. This...

  • Level 1 Call center agents

    1 week ago

    Davao City, Davao, Philippines Six Eleven Global Services and Solutions Full time

    Position: Level 1 Call Center Agent (No BPO Experience Required)Location: Six Eleven CenterJoin SixEleven Center as an entry-level L1 Call Center Agent, the first point of contact for our customers. This role is perfect for those looking to start a career in customer service. You'll receive full training to help you assist customers professionally and...

  • Call Center Team Leader

    3 days ago

    Davao City, Davao, Philippines Vector Link Infotech Solutions Full time ₱468,000 per year

    Vector Link Infotech Solutions is looking for a Call Center Team LeaderCome join our teamVector Link Infotech Solutions provides tech-enabled Property Management services to deliver simple and satisfying experiences for residents and investors.Vector Link Infotech Solutions offers a Comprehensive Total Rewards Package of Benefits containing:Competitive...

  • Team Leader for Contact Center in Davao

    2 weeks ago

    Davao City, Davao, Philippines Private Advertiser Full time $104,000 - $130,878 per year

    About the CompanyWe are a global healthcare operations provider delivering high-quality customer service solutions. Our contact center supports healthcare clients with empathy, accuracy, and professionalism.Role OverviewWe are looking for a Team Leader to manage a team of Healthcare Customer Service Representatives in a dynamic contact center environment....

  • Call Center Agent

    2 weeks ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time ₱170,000 - ₱200,000 per year

    Talent Outsourcing Channel Solutions is hiring a Full time Call Center Agent role in Davao City, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱17,000 - ₱20,000 per month

  • Call Center Agent

    5 days ago

    Davao City, Davao, Philippines Ethereal Contact Solutions OPC Full time ₱180,000 - ₱240,000 per year

    We're Hiring: Outbound Call Center Agents (Office-based, Full-time)Location:2nd/F Argus Bldg, Marang St cor JP Laurel Ave, Brgy Wilfredo Aquino, Davao CityEmail: Application Process: Interviews conducted via phone.Qualifications:Age: 18 years old or aboveEducation: Senior High School graduate or higherSchedule: Willing to work in a graveyard (night)...

  • Call Center Representative

    2 weeks ago

    Davao City, Davao, Philippines Neksjob Abreeza Full time ₱104,000 - ₱130,878 per year

    Neksjob Abreeza is hiring a Full time Call Center Representative role in Poblacion District, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableREQUIREMENTS:High School Graduate/SHS GraduateBasic computer navigation skills-Confident in speaking english Perks:Competitive salary package, company bonuses, and performance...

Senior Call Center Supervisor

3 weeks ago

Davao City, Davao, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000
Job Overview

Team Lead Position involves overseeing the daily operations of a call center team.

This role is responsible for providing real-time support to assigned agents, ensuring they perform at their highest level. Regular performance feedback and coaching will be provided to each team member. Statistical analysis will also be used to improve overall team performance.

The Team Lead will also be responsible for writing and administering performance reviews for skill improvement. They will work closely with employees who experience work-related problems, offering appropriate coaching and counseling. The goal is to maintain a high-quality work environment through ongoing individual and group feedback.

Responsibilities:

  • Provide real-time guidance to agents to maximize their potential.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Develop and implement training programs to enhance agent skills.
  • Assist in maintaining a positive work atmosphere by addressing employee concerns and issues promptly.
  • Prepare scorecards to track employee performance and make data-driven decisions.
  • Work collaboratively with management to ensure seamless call center operations.

Requirements:

  • At least 1 year of supervisory experience in a similar industry.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strong leadership and problem-solving skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Adaptability and flexibility in a fast-paced environment.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and reward programs for outstanding performance.

How to Apply:

  • Visit our website to submit your application.
  • Prepare your updated resume and relevant documents.