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International Telecom Account Manager

2 weeks ago

Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

About the Job

We are seeking an experienced Global Network Engineering Director to join our team at Q2 HR Solutions Inc. The ideal candidate will have a strong background in Service Delivery and Service Management, with experience in an international telecom account/company.

Main Responsibilities:

  • Operational Excellence: Lead all operational aspects by ensuring stable, robust, and scalable operational processes to support enterprise customers.
  • Change Management: Play an active role in managing change within the organization, participating in project management prioritization, daily change management meetings, and departmental responsibilities.
  • Process Improvement: Create and implement standardized processes, improving on existing methodologies, including departmental structures and organizational improvements.

Requirements:

  • Bachelors Degree or any related degree
    - At least 10 years relative working experience
    - Must have experience in an international telecom account/company
  • Key Skills and Qualifications:
    • Strong background in Service Delivery and Service Management
    • Experience in international telecom accounts/companies
    • Excellent communication and collaboration skills