Customer Service Representative Position

4 weeks ago


Rizal, Philippines Work Services Full time

Work Services is seeking a skilled Customer Service Representative to join our team. This role involves providing exceptional customer service to clients through various communication channels.

About the Role

We are looking for a professional with excellent verbal and written communication skills, who can remain calm and composed in challenging situations. The ideal candidate will have at least 3 months of call center experience and a high school diploma or equivalent.

Key Responsibilities
  • Provide timely and effective responses to client inquiries via phone, email, or chat.
  • Resolve customer complaints in a fair and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Benefits

As a valued member of our team, you will enjoy a competitive salary of $13,000 - $18,000 per annum, plus additional benefits such as:

  • Rice Allowance: $2,000 per year
  • Complexity Allowance: $3,500 per year
Requirements

To be successful in this role, you will need to possess the following qualifications:

  • At least 3 months of call center experience for HS/SHS graduates.
  • Excellent verbal and written communication skills.
  • Ability to remain calm and professional in challenging situations.
  • Availability to work flexible schedules, including evenings, weekends, and holidays (if required).
  • High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.

Please note that we offer a unique opportunity to work in a dynamic environment with a growing company. If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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