Customer Service Representative

3 weeks ago


Rizal, Philippines Caldwell Communications Full time
About the Job

We are seeking a highly skilled Customer Service Representative to join our team at Caldwell Communications. In this role, you will be responsible for handling customer inquiries and concerns in a professional and timely manner.

Job Responsibilities
  • Communicate effectively with customers via phone or written correspondence to resolve their issues.
  • Resolve customer complaints on the first call/contact whenever possible.
  • MATCH customer needs with our products and services.
  • Utilize negotiation and influencing skills to overcome objections and achieve customer buy-in.
  • Share information with internal and external stakeholders and colleagues.
What We Offer
  • A dynamic and supportive work environment.
  • A rewarding career with opportunities for growth and advancement.
  • A competitive salary of $25,000 per year, plus additional incentives and benefits.
  • An employee perks package, including 13th Month Pay, HMO with 3 free beneficiaries, 20% maternity/paternity leave, retirement/life insurance, and more.
Why Choose Us?

Caldwell Communications offers a unique opportunity for Top Performers to accelerate their careers and achieve success in a fast-paced industry.



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