Customer Service Excellence Representative

1 month ago


Rizal, Philippines Valeros Business Company Full time

Job Summary:

We are seeking a highly skilled Customer Service Excellence Representative to join our team at Valeros Business Company.

About Us:

Valeros Business Company is a dynamic and rapidly growing organization that values exceptional customer service. We are committed to providing outstanding support to our customers and strive to exceed their expectations in every interaction.

Responsibilities:

  • Provide top-notch customer service through various communication channels, including phone, email, and chat.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Demonstrate a passion for delivering exceptional customer experiences.

Requirements:

  • A minimum of 6 months of experience in a customer-facing role, preferably in a call center or customer service environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • Willingness to work in a fast-paced environment and adapt to changing priorities.

Benefits:

  • Competitive salary: up to ₱28,000 per month.
  • A comprehensive HMO package to ensure your health and well-being.
  • Opportunities for career growth and development within a dynamic and supportive team.

Work Location:

The successful candidate will be assigned to our UP Technohub or Bridgetowne site, depending on business needs.



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