ERP Technical Liaison

5 days ago


Makati City, National Capital Region, Philippines ORACLE Deutschland B.V. & Co. KG Full time

We are seeking an experienced professional to join our team as a dedicated Accounting Support Specialist. In this role, you will play a crucial part in delivering post-sales support and solutions to our global customer base. Your responsibilities will include resolving non-technical customer inquiries via phone and electronic means, as well as technical questions related to Electronic Support Services. A primary point of contact for customers, you will be responsible for facilitating customer relationships with Support and providing guidance to internal teams on diverse customer situations and escalated issues.

Key Responsibilities
  1. Deliver exceptional post-sales support and solutions to customers
  2. Resolve non-technical customer inquiries via phone and electronic means
  3. Address technical questions related to Electronic Support Services


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