
Remote Customer Support Specialist
22 hours ago
This is a remote position where you can make a significant impact from the comfort of your own home.
- We have a diverse and dynamic team that values work-life balance and encourages personal growth.
- As a Virtual Assistant, you will be responsible for providing top-notch customer support and experience to valued clients, contributing to the company's success.
- Deliver exceptional customer service and manage client communications effectively
- Handle calls and email inquiries with professionalism
- Perform various administrative tasks such as accounts management, document preparation, email management, and more
- Manage marketing and social media activities to promote the company's brand
- Stay up-to-date with changes in Standard Operating Procedures and guidelines
- Represent the company's core values internally and externally
- Supply data and information to the leadership team as needed
- Perform additional services as required, which may be related or unrelated to primary obligations
- Fluent English language skills
- Willingness to undergo background checks
- Good communication skills
- A quiet and dedicated home office environment
- Availability for flexible shift work
- Reliable internet connection (at least 10MBPS) with backup available
- Dependable electricity supply with power backup available
- A computer with at least 8-gen i3 processor, 8GB RAM, Windows or MAC operating system, and SSD disc
- Possibility of permanent work-from-home arrangement with healthy work-life balance
- Access to paid training for success from day one
- Annual performance appraisals to recognize achievements and support career growth
- A free noise-cancelling headset for ideal work environment
- Holiday pay for well-deserved time off
- Overtime pay for extra effort
- A generous referral bonus per hire for recommending great talent
- Rewarding year-end bonus for hard work
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