Customer Service Representative

4 days ago


Makati City, National Capital Region, Philippines Neksjob Corporation Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our Retail Blended account, handling both voice and non-voice interactions. This role requires strong communication skills and experience in customer service, preferably in a UK-based account.

Key Responsibilities:
  • Handle customer inquiries through voice and non-voice channels.
  • Provide assistance on product inquiries, orders, and service concerns.
  • Ensure accurate documentation of customer interactions.
  • Deliver high-quality customer service and meet performance targets.
Qualifications:
  • Completed 2nd year of college with no back subjects and above.
  • 2-4 years of customer service experience.
  • At least 2 months of experience handling a UK-based account.
  • Strong communication and problem-solving skills.
  • Willingness to work onsite in Makati City.
Why Choose Us?
  • Competitive salary package.
  • Career growth opportunities in a dynamic industry.
  • Comprehensive training and mentorship.
  • Supportive and professional team environment.


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