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Customer Service Representative
1 week ago
The TASQ Staffing Solutions is seeking a talented Customer Service Representative to join our team in Makati. As a representative of the company, you will be responsible for responding and resolving customer concerns in a timely, accurate, and professional manner.
Responsibilities- Respond and resolve customer concerns in a timely, accurate, and professional manner.
- Connect with representatives and members by actively listening, asking the right questions, and offering solutions, while demonstrating a deep understanding of their concern.
- Offer quality customer service on every call to surpass expectations.
- Efficiently escalate complex problems to appropriate internal resources.
- Document customer interactions to help maintain the client's internal and external knowledge bases.
- Collaborate with coworkers to provide insightful feedback that will improve processes and products.
- PAID TRAINING (Just 22 days)
- HMO available two weeks after starting work
- Work arrangement subsidy PHP 1,000 (prorated depending on attendance)
- 20 PTO leaves per year
- Government contributions
- 10% night differential
- Paid overtime
- Internal point system (free coffee and meals)