Application Engineer
7 days ago
As an Application Support Specialist, you will be responsible for providing advanced technical assistance and troubleshooting expertise to ensure the smooth functioning of our mobile application.
Your key responsibilities will include investigating and resolving escalated technical issues related to mobile application functionality, analyzing logs, errors, and system performance to identify root causes of application failures, and collaborating with the development team to escalate complex defects and suggest long-term fixes.
You will also be required to document troubleshooting steps, solutions, and knowledge base articles for future reference.
- Requirements:
- At least 2 years of experience in Level 2 Application Support, preferably in mobile applications.
- Proficiency in scripting languages such as PowerShell, Bash, or Python.
- Experience working with APIs for automation or system integration.
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IT Applications Analyst
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