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Digital Transformation Expert

1 week ago

Antipolo City, Calabarzon, Philippines TaskUs Full time
About TaskUs

TaskUs is a leading provider of outsourced digital services, empowering fast-growing technology companies to represent, protect, and grow their brands. Our cloud-based infrastructure enables us to serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

We take pride in our People First culture, which has enabled us to expand our workforce to approximately 45,000 employees globally. With a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States, we continue to grow and evolve.

Job Overview

The IT Applications Analyst will be responsible for understanding end-to-end business processes and designing medium to complex Workday projects and enhancements. This individual will partner with the Recruitment HR, Finance, and IT departments to support our Workday system and integrated downstream applications.

Key Responsibilities:
  • Frontline to business requests and incidents.
  • Understand the end-to-end business process.
  • Determine the root cause of an issue and propose the needed solution.
  • Participate in analyzing business requirements - includes scoping, discovery meetings and work estimation.
  • Design and implement medium to complex Workday enhancements.
  • Create and maintain project documentation - includes root cause and solution or technical design.
  • Report and escalate to management as needed.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.
Requirements
  • A minimum of (5) years of IT professional administrative and analytical experience which must have included root cause analysis, risk assessment and recommending solution.
  • Experienced with Core HCM, Time and Absence, and Payroll Workday Modules. Preferably with certification.
  • 2-3 years hands on experience with any ticketing/tracking tools like Manage Engine / Service Now / JIRA.
  • 3-5 years hands on experience with any Enterprise applications like Peoplesoft, Oracle, Workday (HCM / Recruiting / Security).
  • Experienced with Workday objects like: Business Process, Career Site Branding, Domain Policies, Security, Setup Tasks, Workday Document, Job Application Journey, Calculated fields and Reports. Preferably has exposure with Core HR, Core and Advanced Compensation and Performance Management modules.
  • Intermediate knowledge and/or practice of SDLC like Waterfall or Scrum methodology.
  • Intermediate knowledge and experience of Microsoft Office or G-Suite and MS Project or similar software.
  • Have project management and organizational skills including attention to detail and multi-tasking skills.
  • Excellent verbal, written, communication, interpersonal, presentation skills with proven business analytical skills.
  • Can start ASAP or within 30 days.