
Remote Care Operations Professional
1 week ago
This is a full-time remote opportunity that requires a high level of precision and empathy. As a Care Operations Associate, you will play a critical role in ensuring patient records and medical documentation are accurate and up-to-date.
Key Responsibilities:
- Manage patient documents to ensure timely distribution of medical records.
- Serve as the primary contact for communication with healthcare providers, hospitals, and medical facilities.
- Request and follow up on medical records, diagnostic reports, and imaging studies via calls and emails.
- Support families in scheduling visits and coordinating care delivery processes.
- Build meaningful relationships with parents as part of the support team.
- Collaborate with internal teams to ensure seamless care delivery.
- Bachelor's degree in nursing, healthcare administration, or related field (preferred).
- Minimum 2+ years of experience in administrative or operations roles.
- Strong organizational skills and attention to detail.
- Ability to multitask and solve problems creatively.
- Commitment to delivering exceptional results.
- Families First We prioritize the needs of our families above all else.
- Urgency with Precision We deliver care quickly and accurately to meet the urgent needs of our families.
- Relentlessly Resourceful We adapt to challenges and find creative solutions to deliver results.
- Purpose with Positivity We approach our work with kindness, respect, and a commitment to making a positive impact.
- Driven to Deliver Better Care We are dedicated to redefining healthcare by finding smarter ways to deliver compassionate care.
- Competitive Compensation Reflecting your value to our organization.
- Growth Opportunities Develop your skills and advance your career in a dynamic and supportive environment.
- Team Bonding Connect with your colleagues through team activities and events.
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