Account Resolution Specialist

7 days ago


Tanauan, Calabarzon, Philippines beBeeCollection Full time ₱35,000 - ₱50,000
Job Overview

We are a leading provider of business process solutions, specializing in delivering tailored services to meet the diverse needs of our clients.

We're looking for collections representatives who are persuasive, professional, and results-driven. They will help customers resolve outstanding balances while maintaining a respectful and empathetic approach.

  • Contact customers regarding overdue accounts via phone and email.
  • Negotiate payment arrangements and settlements.
  • Update account information and payment statuses.
  • Follow up on broken promises and missed payments.
  • Adhere to compliance and regulatory standards.
  • Maintain detailed records of all collection activities.
  • Meet or exceed daily and monthly collection targets.
Candidate Qualifications

The ideal candidates for this position are highly motivated and dedicated individuals who possess the following qualities:

  • Must be 18 years or older.
  • A high school diploma or equivalent is required.
  • Fluency in English and Spanish is essential.
  • Strong negotiation and conflict resolution skills are necessary.
  • The ability to remain calm and professional under pressure is crucial.
  • Familiarity with debt collection laws and practices is beneficial.
  • Previous experience in collections or customer service is preferred.


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