Virtual Healthcare Assistant Position

1 week ago

Dumaguete, Central Visayas, Philippines beBeeHealthcare Full time $6,600 - $9,700
Job Title

Wing is on an exciting mission to redefine the future of work worldwide.

We are looking for a Healthcare Virtual Assistant to start immediately.

Duties and Responsibilities
  • Document new patient and referral intake
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
  • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
  • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
  • Assist in analyzing healthcare data, preparing reports, and maintaining records.
  • Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
  • Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
  • Ad hoc tasks
Requirements
  • Bachelor's degree in medical fields or the pharmaceutical-related industry
  • At least 1-year experience as a Medical Virtual Assistant
  • Excellent English communication skills both written and verbal (At least C1 level)
  • Solid understanding of medical terminologies and practices
  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
  • Understanding of healthcare privacy regulations
  • Strong interpersonal skills
  • Solid organizational & time management skills with keen attention to details
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
  • Able to work on a graveyard shift
Benefits
  • Health Insurance
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

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